# Creating Folders

Folders and subfolders are a great way to organize your Q\&As and help you to quickly find them when optimizing the experience. 

### Main Folder

To create a new folder and subfolder, click on the 'Manage Folders' button. In the right hand module, click on the 3 dots next to ‘Standard Folders’ and then ‘Create Folder’. 

<figure><img src="/files/OKKarwDLOWXjqnrtnwmJ" alt=""><figcaption></figcaption></figure>

Enter the name of your folder and ‘Create Folder’.&#x20;

Once you have created your folder it will appear in the list under ‘Standard Folders’.&#x20;

### Subfolder

To add a subfolder click on the 3 dots next to the new main folder name you have just created and then ‘Create SubFolder’. Enter the name of the Subfolder and then select ‘Create Subfolder’.&#x20;

<figure><img src="/files/wuGUvQj9JZ9t379ebhQu" alt=""><figcaption></figcaption></figure>

Once you have created your subfolder, it will appear under the Main Folder drop down.&#x20;

### **Adding a Q\&A to a folder**&#x20;

Adding a Q\&A to a folder or subfolder can be done when creating a new Q\&A or by editing an existing one.&#x20;

To do this open the Q\&A you want to assign and scroll down to the ‘Details’ module. In the folder, the box uses the drop-down menu to select the main folder you would like to assign the intent to. In the Sub Folder box use the drop-down menu to select the subfolder menu you would like to assign the Q\&A to. If you have not created a subfolder within a folder, the Q\&A will be assigned to unsorted.&#x20;

<figure><img src="/files/05GyN6JWpWrwYxeAzrFU" alt=""><figcaption></figcaption></figure>

<br>

Once you have made your changes, make sure that you select ‘Save Q\&A’ before closing.&#x20;


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